The Small Animal clinic at Gisborne is open everyday.
Hours:
Monday to Friday: 8 am to 6 pm
Saturday: 9am to 12pm
Sunday: 10am to 11.30 pm
24 All hours Service
For all emergency after hour’s calls, there is a veterinarian on call
PLEASE RING OUR NORMAL NUMBER "54282805" to obtain the “ON CALL” Vet number.
This may just require over the phone advice or examination of the animal at the clinic
For very serious cases further referral to Specialist Clinics may be advised. These clinics generally are within 30 to 60 minutes drive time from our clinic.
After Hours Fees will apply.
Our Gisborne Clinic offers a comprehensive range of services as below: -
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Surgery:
Each Surgery uses the safest monitoring systems, Isoflurane gaseous anaesthesia. (The safest gas anaesthetic available), heating pads to maintain body temperature, sterile gloving and autoclaved draping and instrumentation
Our surgeons perform a wide range of procedures from speys, and castrations to orthopaedics such as cruciate ligament repair , exploratory abdominal surgery e.g. (removal of intestinal foreign bodies), caesarean sections and many more surgical procedures and techniques
Radiography:
We have a high-powered machine for standard radiography or specialist e.g. contrasts x-rays, with automatic film processing.
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Anaesthesia:
We use Isoflurane gaseous and oxygen anaesthesia after induction from an ‘out of circuit’ CIG anaesthetic machine
For the safety of your pet we use a “pulse oximeter” that monitors oxygenation and end carbon dioxide levels. We also monitor respiration with an “ap-alert”. Each surgery has a certificate trained dedicated nurse monitoring the anaesthetic.
Dental Care:
We have recently purchased the most modern dental technology available. The ultrasonic scaler is the most gentle cleansing way to remove tarter and not damage the tooth’s enamel. Each tooth and gum is flushed with a special Hibitane gel that kills bacteria, leaving the mouth fresh and healthy. Unhealthy teeth that require removal can be split by a high-speed drill bit that speeds up the procedure with less risk of bone injury.
We detail the health of each tooth with a record of your pet’s dental status supplied on discharge.
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Pharmacy:
We stock a wide range of medicines with a broad choice available to our vets so they can utilize and dispense the most appropriate drug for your animals situation. If your animal requires very specialized pharmaceutical products and we do not stock it, then we will order the medicine in especially for you.
Diagnostic Laboratory:
We have an “in house” IDEXX machine that enables us to run full blood profiles within one hour or taking the blood sample.
The blood testing can be used for biochemical tests e.g. liver or kidney enzymes, electrolytes and haematology
Our Microscope allows us to examine tissue sample smears for things such as skin mites. Bacteriology and cytopathology such as ‘fine-needle aspirates’ on lump examinations can be performed
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Ancillary Services:
Micro-chipping:
This can be implanted during a routine consultation or at the time of surgery e.g. speys or castration.
We strongly advise that all pets be Microchipped to ensure their safe return if they wander or get lost often by misadventure. We have had many cases where a relative or neighbors looking after the owners pet inadvertently leave a door or gate open where the animal ‘disappears’
Clipping and Grooming:
We do not offer a full service, however Please ask us in cases where your pet may need sedation or a general anaesthetic if uncooperative or severely matted
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Admission and Discharge of Your Pet:
Admission:
If your pet is booked in for surgery please follows these guidelines: -
Dogs and Cats cannot have food after 6 pm the night before, water is ok
Rabbits and Guinea Pigs, are to be feed as normal.
Transporting pets:
Please time your pet’s arrival between 8am and 8.30am to avoid being delayed
Cats should be carried in a cat box for safety; a pillowcase is a suitable option.
Dogs should be on a lead and under control.
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Discharge:
We will ring you after your pet has been operated on and arrange a discharge time at your convenience
Most days’ surgeries will be ready for discharge and to go home after 3.00pm.
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Merchandise:
Food Products:
We stock a wide range of special health related foods both wet and dry
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Royal Canin |
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Eukanuba |
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Hills |
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Advance |
Flea and Wormers:
We stock a wide range including
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Advocate |
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Advantage |
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HeartGuard |
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Frontline |
Accessories:
We have wide range of:
Shampoos Dog Coats, Collars and leads, Toys and gadgets
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Our Fees and Payment of Accounts:
The fees we charge for our services reflect the quality of the service and expertise we provide along with our well-trained staff and equipment.
We will neither be the cheapest or the most expensive
Our small animal accounts are payable on the day of service, or at the end of treatment supplied to your pet.
GE Finance:
For very large accounts or for unexpected emergencies we can offer a financial agreement program with GE Finance.
Or a payment agreement signed with the GVC –by arrangement
Payment Methods:
We accept: All major Credit Cards, Eftpos, and Cash.
Direct Debit info:
James, Dyer and Luxmoore P/L
BSB 063 840 -
A/C Number 102 08 134
Please add your client code to the payment transfer.This will allow for our staff to allocate the money correctly.
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